White Sapphire Software

Production ERP

Production ERP – Terms of Use and End User Licence Agreement

Package name com.thalibtech.productionerp

Effective date: 10 November 2026

These terms are an agreement between you and Thalib Tech, Sri Lanka, which operates the software brand White Sapphire Software ("we", "us" or "our"), the publisher of the Production ERP app for Android (the "App"). By buying, downloading, installing or using the App you agree to these terms. If you use the App for a business, you confirm that you are authorised to accept these terms for that business, and "you" includes that business. If you do not agree, do not install or use the App.

1. What the App is

The App is a basic, offline ERP for production businesses, such as feed and food mills, chemical and coatings plants, plastics processors and other small manufacturers. It helps you import production batch records from files exported by your own mill's or plant's batching or production-control system, map item codes, enter costs, approve and post production, track finished-goods stock by lot, record sales orders, shipments, invoices, customer receipts, cheques, credit and debit notes, and view ledgers and reports. Amounts are shown in the currency you choose (an ISO currency code, LKR by default). All data is stored only on your device. The App does not connect to any server and is not integrated with, endorsed by or affiliated with any other software product or vendor.

2. Price and purchase

The App is sold as a one-time purchase, at the price shown on Google Play at the time of purchase, through Google Play (the "Store"). There are no subscriptions and no purchases inside the App. Payment, taxes collected by the Store, receipts and refunds are handled by Google under the Google Play Terms of Service.

3. Licence

Subject to these terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the App:

  • on Android devices that you own or control and that are linked to the Google account used to buy the App, as permitted by the Google Play Terms of Service;
  • where Google Play allows it, by members of your family group under the Google Play Family Library rules;
  • for your own internal business or personal purposes.

4. Restrictions

You must not, and must not allow anyone else to:

  • copy, sell, rent, lease, lend, sublicense, distribute or otherwise make the App available to anyone outside the licence in section 3;
  • modify, translate, reverse engineer, decompile or disassemble the App, or try to derive its source code, except to the extent the law expressly allows this despite this restriction (and, for open-source components, as their licences allow);
  • remove or change any copyright, trademark or other notice in the App;
  • use the App for any unlawful purpose, to record data you have no right to record, or in breach of export or sanctions laws.

5. Ownership

The App is licensed, not sold. We (and our licensors) own all rights in the App, including its code, design, text and graphics. These terms do not give you any rights in our names, logos or trademarks, including Thalib Tech and White Sapphire Software. Open-source components included in the App are licensed under their own licences, which are listed in the Third-Party Notices in the App. Nothing in these terms limits your rights under those licences.

6. Your data

All data you enter or import stays on your device; we never receive it. You own your data and you are responsible for it, including for having the right to record any personal data about other people (such as your customers' names and phone numbers) and for meeting data protection laws that apply to you. See our Privacy Policy at https://whitesapphiresoftware.com/apps/production-erp/privacy/.

7. Data loss and backups

Because the App keeps data only on your device, data can be permanently lost if the device is lost, stolen, damaged or reset, if the App is uninstalled, or if you use "Delete all data" (which also deletes the App's on-device safety copies). Automatic Google cloud backup of App data is turned off. You are responsible for exporting backup files regularly, keeping them safe, and checking that you can restore from them. Backup files are unencrypted; you are responsible for where you store or share them. We cannot recover your data.

8. Not certified accounting or tax software; no professional advice

The App is a record-keeping and calculation tool. It is not certified, approved or audited as accounting, tax, invoicing, fiscal or regulatory software in any country. The currency, VAT and other tax rates are set by you, and the App does not check them against the law. Calculations, costings, ledgers, stock values and reports depend on the data and settings you enter. The App does not give accounting, tax, legal, financial or engineering advice. You must check all figures, invoices and reports, and confirm them with a qualified accountant or tax adviser before relying on them for financial statements, tax returns, statutory records or business decisions.

The demo data included with the App is fictional. Any resemblance to real businesses or people is coincidental.

9. Updates and support

We may provide updates that fix problems or add features, but we are not obliged to do so, except where the law requires it. We provide reasonable support by email at support@whitesapphiresoftware.com. We may stop offering the App on Google Play at any time; this does not stop you using a copy you have already installed, subject to the Google Play Terms of Service and device compatibility.

10. Refunds

  • Purchases and refunds are handled by Google under the Google Play Terms of Service and Google Play refund policies. At the time of writing, Google's help pages describe a short window after purchase in which you can request a refund directly through Google Play (see https://support.google.com/googleplay/answer/2479637). Google's policies may change and are decided by Google.
  • Contact us: if the App does not work as described, please contact us at support@whitesapphiresoftware.com within 30 days of purchase, with your Google Play order number. We will try to fix the problem and, where we cannot, we will support your refund request to Google as far as Google Play allows.
  • Nothing in these terms limits any refund, repair, replacement or other right you have under consumer protection law that cannot be excluded by contract.

11. Warranty disclaimer

To the extent permitted by law, the App is provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the App will be error-free or uninterrupted, that it will meet your requirements, or that results or reports will be accurate or complete.

Some countries do not allow certain warranties to be excluded. In those countries the exclusions above apply only to the extent allowed, and you keep the statutory rights that cannot be excluded.

12. Limitation of liability

To the extent permitted by law:

  • we are not liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, business, goodwill or data, or for costs of replacement goods or software, arising from or related to the App or these terms, even if we were told such loss was possible;
  • we are not liable for any loss caused by errors in data or settings you enter, by relying on figures without checking them, by tax or regulatory consequences, or by data loss where you did not keep backups;
  • our total liability for all claims relating to the App or these terms is limited to the amount you paid for the App.

Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, such as liability for death or personal injury caused by negligence, for fraud, or under consumer protection law that applies to you.

13. Ending these terms

These terms remain in force until ended. Your rights under them end automatically if you breach them. You can end them at any time by uninstalling the App. When they end, you must stop using the App and delete all copies. Sections 5 to 8 and 11 to 17 continue after the terms end.

14. Export control and sanctions

You must comply with all export control and sanctions laws that apply to you and to the App. You confirm that you are not located in a country or region, and are not a person, with whom dealings in software are prohibited under the export control or sanctions laws that apply to you or to us.

15. Google Play

Your use of the App is also subject to the Google Play Terms of Service. Google is not a party to these terms and is not responsible for the App.

16. Governing law and disputes

These terms are governed by the laws of Sri Lanka, and the courts of Colombo, Sri Lanka have jurisdiction over any dispute arising from them, except that:

  • if you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring proceedings in the courts of that country where the law allows;
  • either party may seek urgent relief in any court that has jurisdiction.

Nothing in this section limits your statutory consumer rights.

17. General

  • Changes: we may update these terms, for example when the App changes or the law requires it. We will post the updated terms in the App and at https://whitesapphiresoftware.com and change the effective date. Changes will not reduce your rights for a purchase you have already made unless the law allows it.
  • Whole agreement: these terms, together with the Privacy Policy and the Google Play Terms of Service that apply to your purchase, are the whole agreement between you and us about the App.
  • Severability: if any part of these terms is found invalid or unenforceable, the rest remains in effect.
  • No waiver: if we do not enforce a right, that does not mean we have given it up.
  • Assignment: you may not transfer your rights under these terms except as Google Play allows. We may transfer ours to a successor publisher of the App, provided your rights are not reduced.

18. Contact

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